Our Contact Details
Name: Registered Manager – Theresa Swan
Ryan Medical Centre
St Mary’s Rd
Phone Number: 07897 199101
The Type of Personal Information we collect
We currently collect and process the following personal information:
- Personal identifiers, contacts and characteristics (e.g. name and contact details)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- You wish to be or are one of our clients
- You wish to be or are member of staff or a volunteer doing work on behalf of TNC
- You are or wish to be a member of our Lottery
We use the information that you have given us in order to:
- Deliver our services to our clients and their families
- Administer you as an employee or volunteer
- Administer our Lottery schem
We may share this information with
- The Charity’s Accountants for the purpose of salary administration
- Regulated authorities as required (e.g. NHS Safeguarding)
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You may remove your consent at any time by contacting our Registered Manager.
(b) We have a contractual obligation. Tender Nursing Care (TNC) Privacy Notice
Last Updated – August 2022
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task
How we store your personal information
Your information is securely stored.
We keep names, addresses, qualifications, DBS, health monitoring, and recruitment details (e.g. application forms and references) for 10 years. We keep will then dispose your information by secure shredding.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please use the Contact Details above to contact us if you wish to make a request. Tender Nursing Care (TNC) Privacy Notice
Last Updated – August 2022
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us using the Contact Detail provided above.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk